How can we help you?

Most societies are up and running within 24-48 hours after providing the basic flat data.

No, we provide an Excel import tool that allows you to upload all resident details in one go.

No. Our system is entirely cloud-based. You only need basic Android tablets for the security guards.

Yes, for our Standard and Enterprise plans, we offer on-site training for security staff and committee members.

Absolutely. You can phase your rollout tower by tower as per your convenience.

Just a basic list of block/tower names and flat numbers. Phone numbers can be added later.

Yes, we support data migration from most major society management platforms.

Yes, the guard interface supports Hindi, Marathi, Kannada, Tamil, Telugu, and more.

We use bank-grade AES-256 encryption and host our data on secure AWS VPC environments.

Only authorized RWA admins and the specific resident being visited can view the logs.

The guard app has an offline mode that syncs data once the connection is restored.

We integrate with common delivery partners to verify the delivery person's identity via OTP.

Yes, the RWA can blacklist specific individuals or vehicles across the entire society.

Yes, our Enterprise plan includes optional facial recognition for staff and frequent visitors.

Yes, guards take a photo of every new visitor, which is sent to the resident for approval.

Yes, every maid or cook gets a unique ID/QR code for instant entry tracking.

Guards can manually enter visitor details and call the resident via the digital intercom.

Yes, we support UPI, Credit Cards, Debit Cards, and Net Banking.

Yes, the system automatically calculates GST and generates tax-compliant invoices.

Yes, RWA can configure penalty rules based on grace periods and fixed or percentage rates.

Payments are usually settled within T+1 or T+2 business days directly to the society bank account.

Yes, the system maintains a detailed ledger for every flat showing all transaction history.

Yes, residents get automated WhatsApp, Email, and App notifications for pending dues.

Yes, the system allows for multiple fund tracking (Maintenance, Sinking Fund, etc.).

UPI is free. For other modes, standard gateway charges apply as per our agreement.

Yes, the MySocietyEntry app is available on the Apple App Store and Google Play Store.

There is no limit. Every resident of the flat can have their own account linked to the unit.

Yes, the app includes an amenity booking module for clubhouses, gyms, and courts.

There is a 'Helpdesk' section where you can lodge complaints with photos and track status.

If enabled by the RWA, residents can view transparency reports and audit statements.

Yes, you get a real-time push notification with the visitor's photo and details.

Yes, you can generate a 'Guest Pass' and share it via WhatsApp for seamless entry.

Yes, every resident has access to a 'Security Alert' button for emergencies.

Yes, the admin dashboard allows you to create polls for society decisions.

The 'Notice Board' feature allows you to blast messages to all residents instantly.

Yes, the system includes a parking management module to track vehicle-to-slot mapping.

Yes, societies can track their physical assets and maintenance schedules.

Yes, all data can be exported in Excel or PDF formats for accounting purposes.

Yes, our Enterprise dashboard can manage multiple societies under a single group.

Yes, the system logs vehicle numbers and can flag unauthorized entries.

Admins can easily revoke or transfer permissions via the dashboard.

Absolutely not. Your data belongs to the society. We never share or sell information to third parties.

A basic 4G connection or 2-4 Mbps Wi-Fi is more than enough.

Yes, admins can manually record cash/cheque entries and generate digital receipts.

Yes, owners can add and manage their tenants' access directly.

Yes, you can track utility vendors, their payments, and contract expirations.

For Enterprise clients, we offer hybrid cloud options with local backups.

Yes, all data is synced in real-time across all security gates.

Yes, our 'Local Connect' feature lists verified service providers near your society.

Yes, for Enterprise customers, we offer REST APIs for integration with other software.